From user research to product backlog - hands-on experience in applying Design Thinking in SAP's lean and agile environment

interactive Session/Practice/Game 60'

Abstract

Is Design Thinking the next best thing after LEAN software product development and agile team practices? We don't think so: the two "schools" actually complement each other well.

While LEAN thinking and agile principles help organizations to build and ship products right, Design Thinking focuses on building the right product in the first place. On the one hand, Design Thinking can help us to understand the full context of the problem space including potential users and other relevant stakeholders. This, in turn, leads to the product vision and ideas for what the product should actually do. Lean and agile methods provide the process framework to efficiently bring the product to life. User stories and user story maps, for instance, provide a means for a continuously user-centric break-down of the product vision and high-level backlog items.

As a proof of concept, we applied this set of methods in order to explore a relatively unknown domain for SAP applications: software for professional sailors and coaches so that they can optimize their training and competitive performance. Feedback from potential users, the development team, and other stakeholders is very promising so far...

Speaker

Tobias Hildenbrand, Johannes Meyer